FAQ
The User Accounts Control Panel applet is quite powerful and potentially dangerous if used incorrectly, so take care to only set the options as guided. 1...
Thu, 20 Jun, 2019 at 10:54 AM
From the AdminTool, go to the Add-ons tab and click on Two-Factor Authentification.
You will then see that you can enable a TRIAL period to test the 2FA fe...
Fri, 14 Jun, 2019 at 1:02 PM
Enabling this option, users can only use the Web Portal or .connect files: Connection Client users: Nothing specific to enable or disable. Web users...
Thu, 10 Mar, 2022 at 3:45 PM
To get an idea of the number of users your server can support, the following process can help - execute the necessary application(s) that you intend t...
Thu, 10 Mar, 2022 at 3:04 PM
Situation The user tries to connect with his web browser in RemoteApp The user tries to connect with a TSplus connection client and they get the follo...
Wed, 24 Nov, 2021 at 2:44 PM
This Remote Access documentation indicates how to perform a backup : https://docs.dl-files.com/tsplus/server-management However Remote Access can't ...
Thu, 10 Mar, 2022 at 3:31 PM
1 - Download the TSplus installer Setup-TSplus.exe, make sure that your firewall allow download from these two domains : secure-download-file.com dl-f...
Thu, 10 Mar, 2022 at 1:38 PM
Follow the procedure below to add your computer to an Azure AD. After joining you can connect to a Remote Access Server located in the same Azure Domain. ...
Thu, 10 Mar, 2022 at 3:55 PM
These are the IP addresses to open at the level of software and hardware firewalls: 93.88.241.55 : License / telemetry 51.254.22.117 : Updat...
Thu, 10 Mar, 2022 at 3:51 PM
Overview By using the Web Portal you can customize Terminal Service Plus Web Access Pages in an extensive way. However, in some cases, this is not enou...
Thu, 4 Jul, 2019 at 10:40 AM