FAQ
POS and receipt printers manufacturers provide procedures to install their devices in RDS environments which are specific in terms of communication speed / ...
Fri, 13 Dec, 2019 at 1:26 PM
Open the Admin tool in expert mode : Click on "RDP port". The value currently in used is displayed, here by default it is the 3389 port ...
Tue, 16 Jun, 2026 at 3:46 PM
It is possible to achieve better overall performance by reducing the bandwidth used by each remote sessions. First you can start by reducing the maximum...
Thu, 10 Mar, 2022 at 1:46 PM
Remote Access is compatible Windows SBS/Server Essentials. The only detail you should be aware is the requirement to change the Remote Access web server...
Thu, 10 Mar, 2022 at 1:53 PM
Please follow the step by step procedure to uninstall TSplus Remote Access: On server side: 1. Uninstall TSplus Remote Access check that no users ar...
Thu, 3 Mar, 2022 at 3:11 PM
If you want to avoid having a single gateway server - thus risking a single point of failure -, you can activate the gateway portal and load balancing on ...
Tue, 16 Jun, 2026 at 4:01 PM
On servers without explicit right to take control of remote sessions without users consent, administrators and users may face the following messages whil...
Tue, 16 Jun, 2026 at 4:42 PM
To hide your server hard disks, please perform the following steps : Open the AdminTool, Click on the "SESSIONS" tile, Click on "Hide...
Tue, 16 Jun, 2026 at 4:49 PM
No, we only provide a TRIAL of the Enterprise edition. Please check this comparison chart : https://www.terminalserviceplus.com/compare-editions.php ...
Tue, 16 Jun, 2026 at 4:50 PM
Because some applications require that a user session be opened on the console of the server and because when a reboot is made there can be cases where nobo...
Tue, 16 Jun, 2026 at 4:58 PM