This Remote Access documentation indicates how to perform a backup : https://docs.dl-files.com/tsplus/server-management


However Remote Access can't backup the windows users and groups you have created.

TSplus will only backup Web Credentials and application assignment.


To migrate Windows accounts, we recommend using a tool like CopyRight2.


Web Credentials are backed up, and the information is located in these hidden files: webcredentials.ini and webcredentials1.ini.


Published Applications and Assignments are also backed up, and the information is located in this file: Appcontrol.ini.


Before applying the restore, you may need to modify the AppControl.ini file.

If the server has a different name, it will be necessary to modify the assignment of the accounts <name-old-server-server> / ACCOUNT by <name-new-server> / ACCOUNT at the level of each of the deployed applications.


A "Search / Replace" can do this quickly!