TSplus Helpdesk

Installation and Setup 34

• How to install TSplus?
• How to UN-install TSplus?
• How do I UPGRADE TSplus?
• How to UPDATE TSplus?
• Emergency Update Code

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Common questions 43

• I want to publish a shared folder. How can do it?
• Is my application compatible with TSplus?
• I published an application and now i want to have access to this application from a different computer
• How can users change their password?
• Connection client doesn't work as before

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Troubleshooting 34

• File copy between server and workstation is very slow
• My users are losing their connections. Why?
• When I publish an application, the session starts and logs off immediately
• I'm having some graphic issues, how can I optimize the display of my remote session ?
• RDP connection error or connection not available or no more license available

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Error messages 14

• When I try to connect remotely to a TSplus server, I get a "Remote Desktop can't connect to the remote computer" error message
• When I try to connect to my TSplus server, I get a 0x507 or 0x506 error message - Windows XP
• An internal error has occurred
• Java OpenJDK JRE failed to install
• Target RDP Server not accessible / Error connecting - target server not available - contact your network administrator

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Printing 7

• Print issues with Universal Printer : how to re-install the driver
• Some computers cannot print using Universal Printer
• Printer redirection with HTML5 is not supported
• How can I print using a connection client?
• I have unused ghost printers in my control panel, what can I do?

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