Error messages

When I try to connect remotely to a TSplus server, I get a "Remote Desktop can't connect to the remote computer" error message
This message indicates that a network problems occurred, please check the following : 1- Check out the IP address of the server you are tryin...
Tue, 18 Dec, 2018 at 3:37 PM
When I try to connect to my TSplus server, I get a 0x507 or 0x506 error message - Windows XP
This error message indicate that you are trying to connect from an Windows XP computer to a Windows Vista/Seven or 2008 TSplus server.  It happens because ...
Tue, 18 Dec, 2018 at 3:41 PM
An internal error has occurred
The Dev Team has investigated the 'an internal error has occurred' error originated from the Windows Update KB4457139. You will need to config...
Fri, 5 Apr, 2019 at 4:40 PM
Java OpenJDK JRE failed to install
This happens when Java OpenJDK JRE fails to install by itself. To solve the issue you need to install Java manually: - download Java from here: Openjd...
Fri, 12 Apr, 2019 at 11:18 AM
Target RDP Server not accessible / Error connecting - target server not available - contact your network administrator
This error can happen for various reasons, the main one being a GPO that has been modified. Try each of these following solutions: - update TSplus to the...
Wed, 24 Apr, 2019 at 6:17 PM
Windows cannot find svcr.exe
svcr.exe must be present in: c:\wsession c:\programdata c:\program files (x86)\tsplus\userdesktop c:\program files (x86)\tsplus\userdesktop\fi...
Wed, 24 Apr, 2019 at 6:18 PM
Error: cannot connect to the local service. Try restarting SVCE.
Cause: SVCE.exe is a service only activated by the Enterprise Edition license. Its purpose is to handle Load Balancing and user assignation to servers. ...
Wed, 24 Apr, 2019 at 6:24 PM
Event ID:7011 Source:Service Control Manager A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service
The UmRdpService service (Remote Desktop User Mode Port Redirector) is a Windows Service dependent of SVCM (Application Publishing Service) when TSPLUS is i...
Wed, 24 Apr, 2019 at 6:28 PM
Remote Control Request XXXX\Administrator is requesting to control your session remotely. Do you accept the request?
Cause: There is a known issue when attempting to perform remote shadowing on a windows host.  Solution: You can use this procedure as a worka...
Wed, 24 Apr, 2019 at 7:53 PM
No more sessions available, Please reconnect later.
Cause: This error message means that you have reached the number of connected users allowed by your license. Solution: Check the user sessions fro...
Wed, 24 Apr, 2019 at 6:45 PM