Common questions
The intention is for each user to have their own folder, not a shared folder. In this example, the folder is called "Quotes". To...
Sat, 13 Jul, 2019 at 12:48 AM
The LockOut feature is specific to HTML5 connection. But since HTML5 opens a local RDP session when the user is authenticated, the LockOut feature prot...
Thu, 18 Jul, 2019 at 5:51 PM
You will be able to shadow your remote session by using the session manager located in the admin tool | server tile instead of the task manager. Only serve...
Mon, 22 Nov, 2021 at 11:27 AM
This is not a supported feature, so we cannot help you if it doesn't work. Sound is bi-directional. A mic plugged in the jack connector can send aud...
Fri, 19 Jul, 2019 at 5:22 PM
Example: your users generate documents and they need to save it on their workstation instead of on the server. When you use a .connect or Microsoft RDC co...
Fri, 19 Jul, 2019 at 6:14 PM
Here's the method: In the AdminTool > Advanced > Security: - Block standard RDP clients : YES - Block WAN RDP clients : YES In the Admi...
Tue, 23 Jul, 2019 at 9:12 AM
Most keyboard shortcuts are supported by TSplus. However not all keyboard shortcut are supported, here a list of what actually works with TSplus : CTRL...
Thu, 25 Jul, 2019 at 6:10 PM
Yes, it is possible to add two gateways, with DNS Round Robin. The second gateway will interrogate the application servers when connecting to the web po...
Tue, 6 Aug, 2019 at 10:35 AM
HTML5 Pros : Easy to set up, Easier connection for the client, transforms the Desktop and applications into web applications. HTML5 Cons : ...
Thu, 10 Oct, 2019 at 11:09 AM
Change this setting on client and server side, it will enhance graphic performance. right click on "My computer" click on properties. clic...
Tue, 17 Dec, 2019 at 2:49 PM