Common questions

What is svchost.exe_OneSyncSvc ?
There are 10 users connected, and 10 of these services. However you don't use OneDrive, and you do not want to sync any users data. Moreover OneDrive ...
Thu, 17 Jun, 2021 at 4:22 PM
TSplus web server - pen tests and possible vulnerabilities
If you perform pen tests on the TSplus server, you might get vulnerability reports. Please find bellow how to fix them : - You can generate/import an SS...
Tue, 2 Apr, 2024 at 3:51 PM
Is self-service password reset supported?
No, TSplus does not have access to your password and we cannot help you in this regard.
Thu, 15 Jul, 2021 at 2:19 PM
Does TS Plus have its own group policies?
And how do we integrate TSplus with the local group policy? TSplus does not have its own group policies. However since TSplus has a dire...
Thu, 15 Jul, 2021 at 2:27 PM
HTML5 - how to create a specific and constant web folder path?
You can have  your software saving the files to \\tsclient\webfile folder. Than the files will appear to the end-user as a browser save dialog, wi...
Fri, 14 Oct, 2022 at 11:50 AM
How to publish web based applications in different web browser tabs?
We don't officially support this possibility. However you can download a custom installation from Firefox, and install it in a different directory f...
Tue, 27 Jul, 2021 at 4:02 PM
How can I resize the Application Panel icons?
No, it is not possible to resize the Application Panel icons. We do not plan to evolve this feature because it will create too many negative technical imp...
Mon, 16 Aug, 2021 at 3:58 PM
How can I change the font of the Floating Panel?
The font you see in the Floating Panel isn't the right one, as seen here : By default, it the operating system font that is used. Here is the pr...
Mon, 16 Aug, 2021 at 4:17 PM
How can I change the "reset your password" text on the on the login screen?
These lines of text are translated in the "lang.js" file  located in "C: \ Program Files (x86) \ TSplus \ Clients \ www \ software" Y...
Mon, 23 Aug, 2021 at 4:18 PM
How to set RemoteApp as default instead of HTML5 on the web portal?
We assume that you want to use both modes, with RemoteApp mode as the default. To do this, you must modify the following lines in the index.html file locate...
Wed, 1 Sep, 2021 at 4:24 PM