Common questions
In order to be able to display the list of users from another domain, you need to login to your second domain using an administrator account of this domain ...
Thu, 15 Oct, 2020 at 2:22 PM
Here is how to set up TSplus Remote Access to work with Active Directory credentials. In the instructions below, we use the example domain MICASA; please...
Thu, 24 Oct, 2024 at 9:29 PM
You can use "Office 365 Subscription" on a server running Windows 10. One of our partners (thank you Ken!) has tested this configuration with pr...
Fri, 20 Nov, 2020 at 11:45 AM
Example: you want the users to have Notepad by default as soon they logon to their session. Windows has a mechanism for executing a program, a script, wh...
Tue, 24 Nov, 2020 at 12:01 PM
If RDP is what you are looking for, you need to generate your connection client by selecting RDP : If you want to access RDP from the web port...
Wed, 6 Jan, 2021 at 3:44 PM
You are encountering these cases: - Your application needs a minimum resolution. - Users have laptops with low resolution. - When accessing through a web b...
Wed, 30 Nov, 2022 at 4:03 PM
The ltaskbar.exe module is used to display the list of applications running in the bottom area of the page : If you publish a single application, o...
Fri, 19 Mar, 2021 at 2:34 PM
It is possible to activate smartsizing for an rdp session in RemoteApp mode. However, when this option is activated, systematically specify the desktop re...
Tue, 23 Mar, 2021 at 3:01 PM
Example : You have set an idle time limit of 30 minutes to your users, but it also applies to you as the admin if you are idle for more than 30 minutes. ...
Mon, 31 May, 2021 at 5:24 PM
There are two settings to know to enable or disable File Transfer. In the AdminTool / Web / Web Portal / HTML5 client; Use this box : If you w...
Wed, 16 Jun, 2021 at 10:33 AM