Common questions

How to use RDP with either the Client Generator or from the Web Portal ?
If RDP is what you are looking for, you need to generate your connection client by selecting RDP : If you want to access RDP from the web port...
Wed, 6 Jan, 2021 at 3:44 PM
HTML5 - How to set a specific or lower resolution?
You are encountering these cases: Your application needs a minimum resolution. Users have laptops with low resolution. When accessing through a web browser...
Tue, 23 Feb, 2021 at 2:37 PM
How to hide the (bottom) taskbar
The ltaskbar.exe module is used to display the list of applications running in the bottom area of the page : If you publish a single application,  o...
Fri, 19 Mar, 2021 at 2:34 PM
How to activate smartsizing in RemoteApp?
It is possible to activate smartsizing for an rdp session in RemoteApp mode. However, when this option is activated, systematically specify the desktop re...
Tue, 23 Mar, 2021 at 3:01 PM
How to prevent settings for users to NOT apply to administrators?
Example : You have set an idle time limit of 30 minutes to your users, but it also applies to you as the admin if you are idle for more than 30 minutes. ...
Mon, 31 May, 2021 at 5:24 PM
How to enable or disable File Transfer
There are two settings to know to enable or disable File Transfer.  In the AdminTool / Web / Web Portal / HTML5 client;  Use this box : If you w...
Wed, 16 Jun, 2021 at 10:33 AM
What is svchost.exe_OneSyncSvc ?
There are 10 users connected, and 10 of these services. However you don't use OneDrive, and you do not want to sync any users data. Moreover OneDrive...
Thu, 17 Jun, 2021 at 4:22 PM