Common questions

Cross DOMAINS - I can't find my users while assigning an application
In order to be able to display the list of users from another domain, you need to login to your second domain using an administrator account of this domain ...
Thu, 15 Oct, 2020 at 2:22 PM
Does TSplus work with Active Directory ( AD )?
There is nothing to do to integrate TSplus with the Active Directory : you only need to install TSplus using your DOMAIN Admin account. Indeed, our docu...
Wed, 18 Nov, 2020 at 11:36 AM
Does Office 365 subscription work with TSplus and Windows 10?
You can use "Office 365 Subscription" on a server running Windows 10. One of our partners (thank you Ken!) has tested this configuration with pr...
Fri, 20 Nov, 2020 at 11:45 AM
How to run automatically an application at logon
Example: you want the users to have Notepad by default as soon they logon to their session.  Windows has a mechanism for executing a program, a script, wh...
Tue, 24 Nov, 2020 at 12:01 PM
How to use RDP with either the Client Generator or from the Web Portal ?
If RDP is what you are looking for, you need to generate your connection client by selecting RDP : If you want to access RDP from the web port...
Wed, 6 Jan, 2021 at 3:44 PM
HTML5 - How to set a specific or lower resolution?
You are encountering these cases: Your application needs a minimum resolution. Users have laptops with low resolution. When accessing through a web browser...
Tue, 23 Feb, 2021 at 2:37 PM
How to hide the (bottom) taskbar
The ltaskbar.exe module is used to display the list of applications running in the bottom area of the page : If you publish a single application,  o...
Fri, 19 Mar, 2021 at 2:34 PM
How to activate smartsizing in RemoteApp?
It is possible to activate smartsizing for an rdp session in RemoteApp mode. However, when this option is activated, systematically specify the desktop re...
Tue, 23 Mar, 2021 at 3:01 PM
How to prevent settings for users to NOT apply to administrators?
Example : You have set an idle time limit of 30 minutes to your users, but it also applies to you as the admin if you are idle for more than 30 minutes. ...
Mon, 31 May, 2021 at 5:24 PM
How to enable or disable File Transfer
There are two settings to know to enable or disable File Transfer.  In the AdminTool / Web / Web Portal / HTML5 client;  Use this box : If you w...
Wed, 16 Jun, 2021 at 10:33 AM