Common questions

How to disable Remote Desktop Access for Administrators
How to disable Remote Desktop Access (RDP) For Administrator On Windows Server 2016 Administrators have access via RDP enabled by default. However you m...
Fri, 28 Aug, 2020 at 3:38 PM
Virtual Printer vs Universal Printer
The Virtual Printer driver is ideal for RDP sessions and POS printing.  Virtual Printer driver can print directly to a local printer. This makes it ideal f...
Sun, 13 Sep, 2020 at 11:11 AM
How to disable file transfer using HTML5?
In the AdminTool, go to Web \ Web Portal \ HTML5 client and disable the File Transfer option.
Thu, 17 Sep, 2020 at 11:32 AM
How to check settings of a .connect file?
Look for the RDP6 folder, located at C:\Users\Username\RDP6 Then run "ConnectLauncher.exe" with administrator rights, and select the connect fil...
Fri, 18 Sep, 2020 at 4:11 PM
TSplus - Displaying an RDP session on some monitors
TSplus - Displaying an RDP session on some monitors.   The needs of our customers are evolving, and nowadays a significant proportion of them operate severa...
Wed, 23 Sep, 2020 at 7:03 PM
How to distribute a "public" shortcut to all user desktops?
The shortcuts and files uploaded to the Desktop of the Public account are not found on the Desktop of connected users. Users need to access through an a...
Thu, 15 Oct, 2020 at 2:19 PM
Cross DOMAINS - I can't find my users while assigning an application
In order to be able to display the list of users from another domain, you need to login to your second domain using an administrator account of this domain ...
Thu, 15 Oct, 2020 at 2:22 PM
Does TSplus work with Active Directory ( AD )?
There is nothing to do to integrate TSplus with the Active Directory : you only need to install TSplus using your DOMAIN Admin account. Indeed, our docu...
Wed, 18 Nov, 2020 at 11:36 AM
Does Office 365 subscription work with TSplus and Windows 10?
You can use "Office 365 Subscription" on a server running Windows 10. One of our partners (thank you Ken!) has tested this configuration with pr...
Fri, 20 Nov, 2020 at 11:45 AM
How to run automatically an application at logon
Example: you want the users to have Notepad by default as soon they logon to their session.  Windows has a mechanism for executing a program, a script, wh...
Tue, 24 Nov, 2020 at 12:01 PM