Common questions

How to remove the shutdown button in Windows 10
You can prevent your users from shutting down the server via registry or GPO here :  To get started, open the Registry Editor by hitting Start and typi...
Wed, 8 Jan, 2020 at 11:46 AM
How to have full access to the desktop of the server?
The easiest is to create a second account, with admin rights (or not).  Once this local account is created: open AdminTool > Applications, double-...
Thu, 9 Jan, 2020 at 10:47 AM
How does the Load Balancing work?
Consider you have 3 servers in the server farm for the Load Balancer:  APP1, APP2, APP3.  All 3 servers are all currently running around 10% CPU usage....
Wed, 15 Jan, 2020 at 4:46 PM
How can I change the icon of published applications?
First of all, TSplus can't publish shortcuts, therefore TSplus cannot change icons. Some applications are compiled with the .ico integrated. In thi...
Thu, 6 Feb, 2020 at 5:43 PM
How to have new users directly benefit of the UrlOnCLient default browser?
You want for new Windows users to have urls available in the web browser, client side and not server side.  And UrlOnClient only applies to existing users ...
Tue, 24 Mar, 2020 at 2:51 PM
I want a user only in HTML5, and all other users in RemoteApp
You can create as many customized web portal page as you want.  Simply copy and paste as many index.html page located in  C:\Program Files (x86)\TSplu...
Mon, 9 Mar, 2020 at 11:34 AM
Publishing explorer.exe displays the Taskbar
What you are experiencing is the NORMAL behavior with explorer.exe. Running Explorer.exe launches the Windows Taskbar, by default. It is a standard Windows...
Mon, 9 Mar, 2020 at 1:43 PM
How to do SSO (Signe Sign On) ?
You will have to generate a *.connect file with a username "*SSO". Currently you can only do Sinlge Sign On via our TSplus Generated Clients, ...
Tue, 10 Mar, 2020 at 5:14 PM
Audits and security checks by third party
Various companies have proceeded with extensive pen test audit testing of our software, however not tested regularly. We usually get noticed by our custom...
Wed, 25 Mar, 2020 at 10:48 AM
How can I have my address as "mywebsite.com" instead of "168.xx.xx" ?
To have an web address in "mywebsite.com" you need to purchase or have a web domain name. We do not provide this kind of service. Once you ha...
Wed, 1 Apr, 2020 at 6:12 PM