Common questions

Can you press Ctrl Alt Delete inside remote session?
In the Remote Desktop Connection client (MSTSC.exe), in the options then in the 'Local Ressources' tab, you can choose the behavior for the Windows ...
Thu, 25 Apr, 2019 at 4:08 PM
Where is the documentation?
The TSplus On-line User Guide is available here: TSplus User Guide
Thu, 25 Apr, 2019 at 4:49 PM
How many concurrent users / sessions can my server handle?
TSplus can handle up to 50-60 users on a single standard server. Some of our clients, using over the top servers, can handle around 100 users at once.  ...
Fri, 26 Apr, 2019 at 11:27 AM
Where is the and the TSplus Release Notes and the TSplus Changelog?
The TSplus Release Notes are available in this TSplus Release Notes pdf The TSplus Changelog is available at this TSplus changelog page
Fri, 10 May, 2019 at 4:41 PM
I prefer the old application manager to assign and publish my apps
We provide the original way of publishing and assigning application from late TSplus version 11.80. unzip the content into C:\Program Files (x86)\TSpl...
Tue, 14 May, 2019 at 2:24 PM
How to deploy the Connection Client setup for multiple users on a same computer?
The deployment module is associated with each of the users, since it is installed in C:\users\<current profile>\RDP6. Solution Deploy a logon scr...
Mon, 9 Oct, 2023 at 3:43 PM
What is the encryption level - security within TSplus?
We use the MS RDP encryption, on High&nbsp;mode. The High setting mode encrypts data sent from the client to the server and from the server to the c...
Mon, 19 Jul, 2021 at 10:09 AM
Floating Panel - I can't display more than 25 apps
It is currently not possible to display more than 25 applications using the FloatingPanel or the Remote Taskbar. However, you can display more than 25 ass...
Mon, 27 May, 2019 at 3:12 PM
HTML5 - how to automatically enable full screen
To enable Full Screen automatically, please do as following: go to C:\Program Files (x86)\TSplus\Clients\www\software\html5 open settings.js ...
Mon, 27 May, 2019 at 4:19 PM
I received no licence details in the email
When making a purchase, you will get an email with the purchase order.  Sometime the email ends up in spam box, so it can be a good idea to check what is i...
Thu, 15 Aug, 2019 at 10:16 PM