Control of session : TSplus Helpdesk

Remote Control Request XXXX\Administrator is requesting to control your session remotely. Do you accept the request? Print

Modified on: Mon, 7 Mar, 2022 at 1:58 PM

Cause:

There is a known issue when attempting to perform remote shadowing on a windows host with TSplus Remote Access version 12 or below.

Solution:

You can use this procedure as a workaround :

- Set the group policy to allow Remote Control without user consent.

- Then you can use the following batch file to shadow or remote control a session:

set /p session="Enter the Session ID to shadow:"

mstsc.exe /shadow:%session% /control /noConsentPrompt /noConsentPrompt

Different method integrated in TSplus :

Add the following line : sessionsmanager-showconsentprompt=no to the [Security] section of the appcontrol.ini file located in C:\Program Files (x86)\TSplus\UserDesktop\files.

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Remote Control Request XXXX\Administrator is requesting to control your session remotely. Do you accept the request? Print

Cause:

Solution:

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