Advanced Configuration & Troubleshooting

Time zone fine tuning
Important notice, please consider, HTML5 client as browser page has no native access to your system unlike mstsc.exe that is native RDP client with direct s...
Sat, 1 Dec, 2018 at 10:25 PM
How to batch the creation of Generated Clients / connect files ?
Yes, it is possible to batch the creation of Generated Clients. You will need to follow a strict process. The generation module called ClientGenerator.exe...
Thu, 10 Mar, 2022 at 3:43 PM
Using multiple languages
By default the HTML5 client tries to recognize browsers default language and then use it inside RDP session. This behavior is controlled by tag "as_bro...
Fri, 15 Nov, 2019 at 10:44 AM
Importing an a SSL Certificate
This extra documentation can help you when installing the SSL certificate 1. What we need for importing an SSL The intermediate certificates included ...
Thu, 10 Mar, 2022 at 1:32 PM
TSplus - list of available command lines
TSplus Command lines (TSplus v14.50.2.4) to run in Administrator mode : Web server AdminTool.exe /webstop (stops the TSplus web server) AdminTool.exe...
Tue, 9 Feb, 2021 at 2:27 PM
What about "Network Level Authentication" messages?
If you get the message "Wrong Network Level Authentication credentials!" then you have met following conditions A1. you have activated NLA authe...
Sat, 1 Dec, 2018 at 10:31 PM
What to do when HTML5 gateway stops or crashes?
When HTML5service.exe is not anymore running and accordingly not displayed in the task list or service not anymore listed by AdminTool GUI as started even i...
Mon, 29 Nov, 2021 at 3:24 PM
How to change the settings of the Application Panel?
Open the AdminTool and go to the Applications tab. Then proceed as shown here: You can also manually edit the ApplicationPanel.ini file.   It is l...
Mon, 29 Mar, 2021 at 2:33 PM
HTML5 File upload - allow only specified file upload extensions or file sizes
If you want to limit upload capabilties of your users only to specified file extensions do also following. 1. open with Notepad *\Clients\webserver\setting...
Wed, 27 Oct, 2021 at 11:30 AM
Security by custom load balancers or specific proxies.
HTML5 client use few different technics to prevent potential security breaches by hacker activities. But by usage of third part custom load balancers or spe...
Thu, 12 Sep, 2019 at 12:49 PM