Advanced Configuration & Troubleshooting
If you get this error message: Load balancing & Failover An error occurred while trying to retrieve your settings (0-0). Please try again, or cont...
Thu, 24 Mar, 2022 at 2:42 PM
In order to get a "green padlock" in your web-brower on a TSplus Web Access page, you will need a valid SSL certificate and access your domain by H...
Fri, 16 Nov, 2018 at 10:06 PM
A: By default HSTS is disbaled because few customers still accessed http://links from https://pages for same domain so this option is not enabled b...
Mon, 30 Sep, 2019 at 9:26 PM
Scenario: Your license allows more than 2 users, however Remote Access allows no more than 2 concurrent connections. 1 - Please update Remote Access instal...
Thu, 10 Mar, 2022 at 2:54 PM
For the right click on Start button, you can customize the list of the displayed features. Open the folder C:\wsession\WinXshell Edit with Notepad the...
Thu, 25 Apr, 2019 at 10:23 AM
Open an Admin Tool and click on the Web tile. Then click on the "Manage Web Servers" tile: At the bottom of the window, you can ...
Thu, 10 Mar, 2022 at 1:52 PM
Some use case might require that Terminal Service Plus web server returns one or more custom HTTP Headers in addition to the standard ones, as example few p...
Wed, 18 Dec, 2019 at 2:17 PM
This may happen when Java OpenJDK JRE fails to install by itself during the installation process of TSplus Remote Access. To solve the issue you need to ...
Tue, 6 Dec, 2022 at 6:04 PM
There are two basic ways how you may pass sensitive data to HTML5 client and bind html5.html page into your actual parent page as iframe or call it as popup...
Wed, 16 Nov, 2022 at 4:54 PM
Each time TSplus starts the HTML5 gateway it generates automatically the file *\Clients\webserver\runwebserver.bat Let's assume you want to change the d...
Sat, 1 Dec, 2018 at 10:16 PM