Update doesn't work - Url On Client Cannot open this web page remotely : TSplus Helpdesk

Update doesn't work - Url On Client Cannot open this web page remotely Print

Modified on: Thu, 17 Jun, 2021 at 4:42 PM

Updating TSplus doesn't work and you get this error message:

Url On Client

Cannot open this web page remotely

\\tsclient\c\webtmp\ not found

Please make sure you did not enable this option from your AdminTool:

AdminTool \ Advanced \ Sessions \ URL on Client - Enable "tel:" protocol

value set on "No"

And this one as well :

AdminTool \ Sessions \ Settings \ Open URLs on user side

must be disabled.

Why?

Because your system is currently trying to open the update URL using URLOnClient instead of the normal way, so you need to disable it during your upgrade process.

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Update doesn't work - Url On Client Cannot open this web page remotely Print

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