By default TSplus doesn't create logs, to avoid performance issues. However you can enable the creation of logs by doing so: 

- go to `C:\wsession` 

- create the folder 'Trace'. Logs will automatically be created there, per user.


You will need to activate the log generation in the AdminTool > Advanced > Logs



Here are the different log file names and locations:


  • web portal log: "C:\Program Files (x86)\TSplus\Clients\www\cgi-bin\hb.log"

  • session opening log: "C:\wsession\trace"

  • session control log: "C:\Program Files (x86)\TSplus\UserDesktop\files\APSC.log"

  • Load balancing log: "C:\Program Files (x86)\TSplus\UserDesktop\files\svcenterprise.log"

  • AdminTool application log: "C:\Program Files (x86)\TSplus\UserDesktop\files\AdminTool.log"