By default TSplus doesn't create logs, to avoid performance issues.
However you can enable the creation of logs by doing so:
- go to `C:\wsession`
- create the folder 'Trace'. Logs will automatically be created there, per user.
You will need to activate the log generation in the AdminTool > Advanced > Logs
Here are the different log file names and locations:
- web portal log: "C:\Program Files (x86)\TSplus\Clients\www\cgi-bin\hb.log"
- session opening log: "C:\wsession\trace"
- session control log: "C:\Program Files (x86)\TSplus\UserDesktop\files\APSC.log"
- Load balancing log: "C:\Program Files (x86)\TSplus\UserDesktop\files\svcenterprise.log"
- AdminTool application log: "C:\Program Files (x86)\TSplus\UserDesktop\files\AdminTool.log"
- RDS-Knight / TSplus Advanced Security: "C:\Program Files (x86)\TSplus-Security\logs"
Regarding the logs, please read this documentation.