Advanced Configuration & Troubleshooting

IIS/Apache failure, port 80 conflict
Minimal prerequisites before continue A: go sure you have setup IIS or Apache to run on port 81, if you can't do that then such cases are considered ...
Wed, 1 May, 2019 at 11:18 AM
Include own JavaScripts and exchange bidirectional messages
Before continue please consider, by including own third part JavaScripts you loose any future support if issues occur within your scripts and do not occur wi...
Fri, 16 Nov, 2018 at 10:19 PM
HTML5 - Is it possible to access clipboard (copy paste)?
ClipBoard text usage with HTML5 client. Remember, access to the ClipBoard on browsers level is highly privileged security related acti...
Mon, 16 Aug, 2021 at 6:01 PM
Is it possible to connect from iPhone, iPad or Android devices?
Yes, TSplus is compatible with iPhone, iPad or Android devices. Solution number 1: Use the Web access with an HTML5 connection client which enables the con...
Fri, 16 Nov, 2018 at 10:20 PM
Is it possible to use local printers, local scanners and local logical drives with HTML5?
HTML5 client is based on pure HTML/JavaScript without any extra plugins and like any other HTML page that you open in browser it is restricted by security r...
Thu, 2 May, 2019 at 5:11 PM
My application requires minimum height
Let's assume your application running in HTML5 client requires more size in height than default height value reported by your browser. You have 4 diffe...
Wed, 20 Jan, 2021 at 8:39 PM
On Web Access Portal, is it possible to clear user credentials at each logon?
For security reasons, you might want to clear the login/password fields and/or reset the green ticks displayed at the right of these fields once the user cl...
Fri, 16 Nov, 2018 at 10:28 PM
Safari iOS/MacOS on HTTPS address with secured Websockets connection fails
Well known problem, Safari on iOS or on MacOS refuses the websockets connection if one of the following issues is present on users side 1. user uses IP to ...
Fri, 5 Apr, 2019 at 6:25 PM
How to add a user from a second domain?
The only way you can add a user from a second domain is being able to open a session with a domain admin account of this second domain.  If that is not ...
Mon, 23 Mar, 2020 at 5:16 PM
SNI (server name indication) multiple certificates
Important notice: HTML5 client should be always first instance in the network chain, it plays the role of SSL decrypter. Even if you decide to use third pa...
Fri, 16 Nov, 2018 at 10:29 PM