Troubleshooting

Bruteforce attacks on 127.0.0.1
Make sure that your version of Advanced Security is the latest.  There was a display issue bug that has been fixed since version 3.6 The 127.0.0.1 addres...
Thu, 7 Mar, 2024 at 12:45 PM
High CPU usage
This high CPU usage might come from the Homeland feature of Advanced Security, and/or its log writing process. Check if Homeland service log is disable...
Thu, 7 Mar, 2024 at 12:45 PM
Error message contains "db.lite"
If encounter an error message related to "db.lite", then your TSplus advanced Security database is corrupted, which causes the Advanced Security s...
Thu, 7 Mar, 2024 at 12:44 PM
Why IPs are not blocked as they should be blocked?
By default, the HTML5 service is the watched process.  If you wish to disable its monitoring or check connections on other processes, go to the Settings...
Thu, 7 Mar, 2024 at 12:44 PM
How can I hide the drives on my server?
With TSplus Advanced Security, you can hide specific drives from your TSAD\ExpertMode\Secure Desktop\Configured for this user or group\Customize Security le...
Thu, 7 Mar, 2024 at 12:26 PM