Common questions

Can I set an IP range in RDS-Knight?
Yes, you can set an IP range this way : open the AdminTool, click "Settings and license"  then go to "IPs Whitelist" You can...
Thu, 25 Apr, 2019 at 4:26 PM
Does TSplus or RDS-Knight monitor RPC over HTTP?
Since we don't use RPC over HTTP, RDS-Knight "Brute Force Protection" only monitors RDP connections, for technical reasons. RDS-Knight &quo...
Thu, 25 Apr, 2019 at 4:29 PM
How can I create logs in RDS-Knight?
When an issue appears, it is recommended to enable the creation of logs and check them. The Support Team might also need the logs to understand the issu...
Fri, 10 May, 2019 at 4:11 PM
Where is the and the RDS-Knight Release Notes and the RDS-Knight Changelog?
The RDS-Knight Changelog is available at this RDS-Knight changelog page. The RDS-Knight Release Notes is available at this RDS-Knight Release Notes p...
Fri, 10 May, 2019 at 5:09 PM
RDS-Knight editions and comparison (Security Essentials vs Ultimate Protection)
RDS-Knight is available in two editions:  RDS-Knight Security Essentials RDS-Knight Ultimate Protection RDS-Knight Security Essentials  provides thre...
Fri, 14 Jun, 2019 at 2:27 PM
How to reset the PIN code / password
To reset the RDS-Knight PIN code, proceed as following: open this folder: C:\Program Files (x86)\rdsknight\settings\ open the file: global.ini with NoteP...
Mon, 24 Feb, 2020 at 10:18 AM
Ransomeware - how the Learning Period works
After enabling the Ransomware Protection feature, the Learning Period is automatically activated.  During the Learning Period, all programs detected by ...
Wed, 7 Oct, 2020 at 4:04 PM
Where does the backup function save white list & black list IPs ?
Information concerning the whitelist and blacklist IP addresses is stored in the database tables. The whitelist and blacklist IP addresses data is saved...
Mon, 2 Nov, 2020 at 10:27 AM