FAQ

Can I set an IP range in Advanced Security?
Yes, you can set an IP range this way : open the AdminTool, click "Settings and license"  then go to "IPs Whitelist" You can...
Thu, 7 Mar, 2024 at 12:33 PM
Does TSplus or Advanced Security monitor RPC over HTTP?
Since we don't use RPC over HTTP, Advanced Security "Brute Force Protection" only monitors RDP connections, for technical reasons. Advanced ...
Thu, 7 Mar, 2024 at 12:35 PM
How can I create logs in TSplus Advanced Security?
When an issue appears, it is recommended to enable the creation of logs and check them. The Support Team might also need the logs to understand the issu...
Thu, 7 Mar, 2024 at 12:38 PM
Where is the and the RDS-Knight Release Notes and the RDS-Knight Changelog?
The Advanced Security Changelog is available at this https://dl-files.com/TSplus-Security-changelog.html
Thu, 7 Mar, 2024 at 12:39 PM
Advanced Security editions and comparison (Security Essentials vs Ultimate Protection)
Advanced Security is available in two editions:  Advanced Security Essentials Advanced Security Ultimate Protection Advanced Security Essentials  pro...
Thu, 7 Mar, 2024 at 12:40 PM
How to reset the PIN code / password
To reset the Advanced Security PIN code, proceed as following: open this folder: C:\Program Files (x86)\TSplus-Security\settings\ open the file: global.i...
Thu, 7 Mar, 2024 at 12:42 PM
Ransomeware - how the Learning Period works
After enabling the Ransomware Protection feature, the Learning Period is automatically activated.  During the Learning Period, all programs detected by ...
Wed, 7 Oct, 2020 at 4:04 PM
Where does the backup function save white list & black list IPs ?
Information concerning the whitelist and blacklist IP addresses is stored in the database tables. The whitelist and blacklist IP addresses data is saved...
Mon, 2 Nov, 2020 at 10:27 AM
Should I use TSplus Advanced Security firewall or the Windows firewall?
TSplus AS uses a network driver to read and eventually block connection requests. There might be some performance issues in some cases but in general it can...
Wed, 1 Sep, 2021 at 10:27 AM
What does "Remote connection has been authorized" mean?
The message "Remote connection has been authorized" is a message from the Homeland feature. This message indicates that the origin of the conne...
Mon, 6 Sep, 2021 at 10:51 AM