To generate your permanent license file, we need to receive from you the following informations:
- Your RDS-Knight Serial Number 

It is located in the KDS-Knight "Settings and License" tab.
Serial numbers shown on screenshots are difficult to read so, please do not attach a screenshot to this ticket but write it down for us to avoid creating a license with the wrong Serial Number.

- The purchase order of your license. 

We need to know if you purchased RDS Knight Security Essential or Ultimate Protection.

You should receive the activation program within the next 24 hours.
If you have not received your permanent license within a day, please verify your spam folder and send us a reminder mail with the above required information.