Back-end is an Active Directory:

  • login from the TSplus Html 5 Portal works with UPN login names (such as user@yourdomain.cloud),

  • but the admin must disable the UPNdelete option from the settings.js configuration file. 



Back-end is a Azure AD cloud directory service:


Problem can appear because of username formalism during the Windows authentication process. 



Solution: 

  • use the value "azuread" in the domain field,

  • in the field username, use attributes combination that are set in the azure ad options (example name+surname with lowletter format).

For further personnalisation, an admin can map these fields using the TSplus webalias function.