Where is the serial number of my purchase? : TSplus Helpdesk

Where is the serial number of my purchase? Print

Created by: Marcus Gliesche

Modified on: Fri, 10 May, 2019 at 4:34 PM

There are two distinct references when purchasing a product from our on-line shop:

The Order Number

The O/R is generated as an invoice reference.
It always appears as: JWTXXXXXX-XXXX-XXXXX
The 'X' are specific numbers that will compose your order number.
You can check your invoice by using this address (and add your numbers): https://sites.fastspring.com/tsplus/order/invoice/JWTXXXXXX-XXXX-XXXXX

The Serial Number (S/N)

The S/N is displayed when you launch our product, in the License Tab.
This number is required to purchase an Upgrade or a Subscription to Support & Updates on our store.

M

Marcus is the author of this solution article.

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