There are two distinct references when purchasing a product from our on-line shop: 

The Order Number 

  • The O/R is generated as an invoice reference.

  • It always appears as: JWTXXXXXX-XXXX-XXXXX
    The 'X' are specific numbers that will compose your order number.

  • You can check your invoice by using this address (and add your numbers):

The Serial Number (S/N)

  • The S/N is displayed when you launch our product, in the License Tab.

  • This number is required to purchase an Upgrade or a Subscription to Support & Updates on our store.