There are two distinct references when purchasing a product from our on-line shop:
The Order Number
- The O/R is generated as an invoice reference.
- It always appears as: JWTXXXXXX-XXXX-XXXXX
The 'X' are specific numbers that will compose your order number.
- You can check your invoice by using this address (and add your numbers): https://sites.fastspring.com/tsplus/order/invoice/JWTXXXXXX-XXXX-XXXXX
The Serial Number (S/N)
- The S/N is displayed when you launch our product, in the License Tab.
- This number is required to purchase an Upgrade or a Subscription to Support & Updates on our store.