Web Access and HTML5

Connecting using your browser or Iphone/Ipad/Android is what matters most to you? Find some of the most frequently asked questions about it here.

Is it possible to connect from iPhone, iPad or Android devices?
Yes, TSplus is compatible with iPhone, iPad or Android devices. Solution number 1: Use the Web access with an HTML5 connection client which enables the con...
Fri, 16 Nov, 2018 at 10:20 PM
Is it possible to use local printers, local scanners and local logical drives with HTML5?
HTML5 client is based on pure HTML/JavaScript without any extra plugins and like any other HTML page that you open in browser it is restricted by security r...
Thu, 2 May, 2019 at 5:11 PM
My application requires minimum height
Let's assume your application running in HTML5 client requires more size in height than default height value reported by your browser. You have 4 diffe...
Fri, 22 Mar, 2019 at 5:54 AM
On Web Access Portal, is it possible to clear user credentials at each logon?
For security reasons, you might want to clear the login/password fields and/or reset the green ticks displayed at the right of these fields once the user cl...
Fri, 16 Nov, 2018 at 10:28 PM
Safari iOS/MacOS on HTTPS address with secured Websockets connection fails
Well known problem, Safari on iOS or on MacOS refuses the websockets connection if one of the following issues is present on users side 1. user uses IP to ...
Fri, 5 Apr, 2019 at 6:25 PM
SNI (server name indication) multiple certificates
Important notice: HTML5 client should be always first instance in the network chain, it plays the role of SSL decrypter. Even if you decide to use third pa...
Fri, 16 Nov, 2018 at 10:29 PM
Time zone fine tuning
Important notice, please consider, HTML5 client as browser page has no native access to your system unlike mstsc.exe that is native RDP client with direct s...
Sat, 1 Dec, 2018 at 10:25 PM
Using multiple languages
By default the HTML5 client tries to recognize browsers default language and then use it inside RDP session. This behavior is controlled by tag "as_bro...
Fri, 9 Aug, 2019 at 3:52 PM
What about "Network Level Authentication" messages?
If you get the message "Wrong Network Level Authentication credentials!" then you have met following conditions A1. you have activated NLA authe...
Sat, 1 Dec, 2018 at 10:31 PM
What to do when HTML5 gateway stops or crashes?
When HTML5service.exe is not anymore running and accordingly not displayed in the task list or service not anymore listed by AdminTool GUI as started even i...
Tue, 23 Apr, 2019 at 8:35 PM