Installation and Setup

Common questions during the installation/setup step.

How to deploy the Connection Client setup for multiple users on a same computer?
The deployment module is associated with each of the users, since it is installed in C:\users\<current profile>\RDP6. Solution Deploy a logon scr...
Mon, 29 Jul, 2019 at 3:08 PM
Windows XP and Java
If java isn't detected, TSplus will try to install JDK 11 by default. Unfortunately, XP is very old now, and MS doesn't support it since a lon...
Wed, 4 Sep, 2019 at 2:58 PM
Some users should only connect trough web, and others only through Connection Clients
Enable this option, so the users can only use Web or .connect files: Connection Client users: Nothing specific to enable or disable. Web users : O...
Mon, 14 Oct, 2019 at 12:01 PM
How much memory ressources (RAM and VRAM) is needed for X users?
To get an idea of the number of users your server can support, regarding how they will work, please perform the following: execute the necessary applic...
Wed, 25 Nov, 2020 at 11:49 AM
Importation of a SSL Certificate
This extra documentation can help you when installing the SSL certificate 1. What we need for the importation The intermediate certificates included i...
Thu, 6 Feb, 2020 at 2:03 PM
How to add a user from a second domain?
The only way you can add a user from a second domain is being able to open a session with a domain admin account of this second domain.  If that is not ...
Mon, 23 Mar, 2020 at 5:16 PM
How to install TSplus off-line?
1 - Download the TSplus installer Setup-TSplus.exe from a Windows PC, 2 - Execute Setup-TSplus.exe and select 'only download setup' , 3 - The mo...
Thu, 26 Mar, 2020 at 9:47 AM
How to batch the creation of Generated Clients / connect files ?
Yes, it is possible to batch the creation of Generated Clients. You will need to follow a strict process. The generation module called ClientGenerator.exe...
Tue, 19 May, 2020 at 4:32 PM
Are users and groups saved when I make a backup with TSplus?
This TSplus documentation indicates how to perform a backup : https://docs.dl-files.com/tsplus/server-management However TSplus can't backup the wi...
Mon, 5 Oct, 2020 at 6:19 PM
TSplus - list of available command lines
TSplus Command lines (TSplus v14.50.2.4) to run in Administrator mode : Web server AdminTool.exe /webstop (stops the TSplus web server) AdminTool.exe...
Tue, 9 Feb, 2021 at 2:27 PM