Installation and Setup

Common questions during the installation/setup step.

How to install TSplus?
Run Terminal Service Plus Setup program and then follow the installation steps : First, chose your preferred language. Click on "I accept the agr...
Fri, 16 Nov, 2018 at 10:46 PM
How to UN-install TSplus?
Please follow the step by step procedure to uninstall TSplus: 1. Uninstall TSplus check that no user is connected to the TSplus instance, in Windows,...
Fri, 10 May, 2019 at 3:09 PM
How do I UPGRADE TSplus?
Upgrading TSplus allows you to add more users or more features. To upgrade, open the AdminTool, then:  click on the 'License' tab  click...
Fri, 26 Apr, 2019 at 11:12 AM
How to UPDATE TSplus?
You will be able to update TSplus as long as your subscription to Support and Updates is active.  You can renew your subscription to Support and Updates ...
Thu, 9 May, 2019 at 4:49 PM
Emergency Update Code
An Emergency Update Code is required when you update your Tsplus installation without a valid subscription to our Support and Update Services. If your subsc...
Tue, 2 Apr, 2019 at 2:14 PM
Reactivation of a TSplus license: rehost or move license to a new server
A TSplus license (.lic) can be moved from one server to another for reasons of hardware change or other reasons such as a migration. We call this a reho...
Fri, 14 Jun, 2019 at 1:32 PM
How can I install my license in command line?
This script will reboot distant access, so keep in mind that you shouldn't be connected via RDP when performing this task. In command line, perform: ...
Mon, 15 Apr, 2019 at 5:09 PM
I need a certificate or invoice of my TSplus License and I want to remove the VAT
You will need to ask accountancy to remove the vat from the invoice for your company as this is a standard procedure. We are handling all of our transactio...
Tue, 2 Apr, 2019 at 2:27 PM
How do I setup the Windows firewall for TSPlus when installed on Windows XP or Windows 2003 Server?
In order to connect remotely to a TSPlus server, you will need to disable your windows firewall or set an inbound and outbound rule to accept TSPlus connec...
Wed, 24 Apr, 2019 at 5:32 PM
How do I setup the Windows firewall for TSPlus when installed on Windows 2008 or Windows Seven/Vista Server?
In order to connect remotely to a TSPlus server, you will need to disable your windows firewall or set an inbound and outbound rule to accept TSPlus connect...
Fri, 16 Nov, 2018 at 10:44 PM