Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Nouveau ticket

Merci de fournir autant de détails que possible afin que nous puissions vous aider au mieux. Pour mettre à jour un ticket préalablement ouvert, merci de vous connecter.

Vérifier le statut d'un ticket

Nous conservons les billets de support pour une durée minimale de 30 jours. Les billets peuvent perdurer après cette période. Cliquez sur le lien ci-dessous pour ouvrir dossier existant.

Be sure to browse our Base de connaissances (FAQ) before opening a ticket.

For remote online support, the TSplus session sharing client can be downloaded here.

We are here to help

TSplus would like to hear from you!

We're undertaking a survey of our clients, partners and resellers.
Getting reliable customer feedback is important to us, as it will enable us to fine-tune our service delivery and possibly come out with new or improved offerings.
We want to know what you think in order to best match your expectations.

So if you would like to influence the future of TSplus, please take a few minutes to complete this survey:

Thanks in advance for your time, we appreciate your feedback!

Veuillez patienter!

S'il vous plaît patienter... il faudra une seconde !