Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket.


For remote online support, the TSplus session sharing client can be downloaded here.

We are here to help



TSplus would like to hear from you!


We're undertaking a survey of our clients, partners and resellers.
Getting reliable customer feedback is important to us, as it will enable us to fine-tune our service delivery and possibly come out with new or improved offerings.
We want to know what you think in order to best match your expectations.

So if you would like to influence the future of TSplus, please take a few minutes to complete this survey:


Thanks in advance for your time, we appreciate your feedback!

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